Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. By accessing our website and using our gambling services, you consent to our use of cookies in accordance with this policy and applicable UK data protection regulations. Last updated: January 28, 2026.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our online casino platform. These files contain information that helps us enhance your gaming experience, maintain security, and provide personalised services. Cookies may be temporary (session cookies) that expire when you close your browser, or persistent cookies that remain on your device for a specified period.
Similar technologies include web beacons, pixel tags, and local storage objects, which serve comparable functions to cookies in tracking user behaviour and preferences on our gambling platform.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration | Essential |
|---|---|---|---|
| Strictly Necessary | Enable core gambling functionalities, security measures, and account authentication | Session to 1 year | Yes |
| Functional | Remember gaming preferences, language settings, and customised features | 30 days to 2 years | No |
| Performance & Analytics | Analyse website usage, gaming patterns, and platform performance | 1 month to 2 years | No |
| Marketing & Advertising | Deliver targeted promotions, bonuses, and personalised gaming content | 3 months to 2 years | No |
3. How We Use Cookies
Our online casino utilises cookies for multiple purposes essential to providing secure and engaging gambling services. These technologies enable us to maintain gaming sessions, process deposits and withdrawals securely, and ensure compliance with UK gambling regulations.
- Authentication and account security verification
- Fraud prevention and responsible gambling monitoring
- Game performance optimisation and loading speed enhancement
- Personalisation of gaming recommendations and promotions
- Customer support integration and live chat functionality
- Payment processing security and transaction verification
- Compliance monitoring for age verification and jurisdiction restrictions
4. Third-Party Cookies
Our platform may utilise third-party cookies from trusted partners who provide essential services to our gambling operations. These partners include payment processors, game developers, analytics providers, and marketing platforms that help us deliver comprehensive gaming services.
Third-party cookies are governed by the respective privacy policies of these service providers. We carefully select partners who comply with UK data protection standards and gambling industry regulations. These cookies may track your activity across multiple websites to provide targeted advertising and enhanced gaming experiences.
5. Managing Cookie Preferences
You have the right to control cookie usage on our platform through various methods. Our cookie consent banner allows you to accept or decline non-essential cookies when you first visit our website. You can modify these preferences at any time through your account settings.
- Access cookie preferences through your user account dashboard
- Use browser settings to block or delete cookies
- Utilise third-party privacy tools and browser extensions
- Contact our customer support team for assistance with cookie management
Please note that disabling essential cookies may impact core gambling functionalities, including account access, payment processing, and game performance.
6. Browser Cookie Settings
Most web browsers allow you to control cookies through their settings menus. Below are instructions for managing cookies in popular browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Site permissions > Cookies and site data
- Opera: Settings > Advanced > Privacy & Security > Site Settings
7. Data Protection and Privacy Rights
Under UK GDPR and Data Protection Act 2018, you possess specific rights regarding cookies and personal data collection on our gambling platform. These rights include accessing information about cookie usage, requesting deletion of stored data, and objecting to certain types of tracking.
You may exercise your rights by contacting our Data Protection Officer through the contact methods provided in our Privacy Policy. We commit to responding to all legitimate requests within statutory timeframes while maintaining the security and integrity of our gaming platform.
8. Policy Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our gambling services, technological improvements, or regulatory requirements. We will notify users of material changes through email communications or prominent website notices.
For questions about our cookie practices, data protection concerns, or technical assistance with cookie management, please contact our dedicated support team. We are committed to transparency in our data handling practices and maintaining compliance with all applicable UK gambling and privacy regulations.
Continued use of our platform following policy updates constitutes acceptance of the revised terms.